The platform is owned and operated by TS BOAT TOURISM.
Your use of this platform, its services, and tools is governed by the following terms and conditions ("Terms of Use"), including applicable policies incorporated herein by reference. If you transact on the platform, you agree to the policies applicable to such transactions.
For these Terms of Use, "you", "your" or "user" means any natural or legal person using the platform.
Accessing, browsing, or otherwise using the platform indicates your agreement to these Terms of Use. Please read them carefully before proceeding.
Key Terms
Your privacy is important to us. This policy explains how we collect, use, and protect your personal data.
1. Information We Collect
When you place a booking request or interact with our site, we may collect your name, phone number, email address, address (if required), booking details, payment status details, and communication records.
2. How We Use Your Information
We use your information to process bookings, provide support, send booking updates, improve services, and comply with legal requirements.
3. Sharing Your Information
We do not sell or rent personal information. We may share it with trusted service providers (such as payment and technology partners) and lawful authorities where required.
4. Data Security
We take reasonable steps to protect personal information from unauthorized access, misuse, or loss. Payment transactions are handled through secure third-party gateways.
5. Cookies
We may use cookies to improve browsing experience and measure website performance. You can manage cookies through your browser settings.
6. Your Rights
You may request access, correction, or deletion of your personal information, subject to legal and operational requirements.
7. Contact
For privacy concerns, please contact TS BOAT TOURISM through the details provided on our Contact page.
Refunds, if applicable, are processed at the sole discretion of TS BOAT TOURISM.
If approved, refunds are credited to the original payment method within 14 working days, subject to bank or payment partner processing timelines.
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